Privacy Policy

Nordisk Livsstil Studio

Address: Vesterbrogade 32, 1620 København V, Denmark

1. Introduction and Company Information

This Privacy Policy explains how Nordisk Livsstil Studio (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal data in connection with our lifestyle-related services, including customer communications, bookings, consultations, marketing, website use, and related business activities.

We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Danish data protection legislation.

2. Data Collection and Processing

We may collect and process the following categories of personal data:

Identification and contact data: name, email address, phone number, postal address, and similar contact details.
Communication data: messages, inquiries, feedback, and correspondence with us.
Service and booking data: appointment details, preferences, service history, and related information necessary to provide our services.
Payment and invoicing data: billing details, transaction references, and payment status information, where applicable.
Technical data: IP address, browser type, device information, cookies, and website usage data.
Marketing data: consent preferences, newsletter subscriptions, and interaction with our communications.

We generally collect personal data directly from you, but we may also receive data from third parties such as payment providers, booking systems, analytics providers, or publicly available sources where permitted by law.

3. Purpose of Data Processing

We process personal data for the following purposes:

To provide and manage our services and customer relationships.
To respond to inquiries and communicate with you.
To manage bookings, appointments, and service delivery.
To process payments, invoices, and accounting records.
To send service-related notices and administrative information.
To improve our website, services, and customer experience.
To send marketing communications where permitted and/or consented to.
To comply with legal obligations and resolve disputes.
To protect our rights, property, and security, and prevent misuse or fraud.

4. Legal Basis for Processing

We process personal data only where we have a valid legal basis, including:

Performance of a contract: where processing is necessary to provide services you request or to take steps at your request before entering into a contract.
Legal obligation: where processing is required to comply with applicable laws, such as accounting, tax, or consumer protection obligations.
Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms, such as improving services, securing systems, and managing customer relations.
Consent: where you have given clear consent, for example for certain marketing communications or optional cookies.

5. Data Sharing and Third Parties

We may share personal data with trusted third parties only when necessary and in accordance with applicable law. These may include:

IT and hosting providers;
email and communication service providers;
booking and scheduling platforms;
payment processors and financial service providers;
accountants, auditors, and legal advisors;
analytics and website service providers;
public authorities, where required by law.

We require third parties acting as processors to handle personal data securely and only on our instructions. Where a third party acts as an independent controller, their own privacy policy may also apply.

6. Data Transfer to Third Countries

In some cases, personal data may be transferred to or accessed from countries outside the European Economic Area (EEA). This may occur if we use service providers with infrastructure or support operations outside the EEA.

Where such transfers take place, we ensure appropriate safeguards are in place, such as:

an adequacy decision by the European Commission;
Standard Contractual Clauses approved by the European Commission;
additional technical and organizational measures where necessary.

7. Storage Duration

We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Customer and service data: retained for the duration of the customer relationship and thereafter for a reasonable period.
Accounting and tax records: retained for the period required by applicable law.
Marketing data: retained until you withdraw consent or object, unless we have another lawful basis.
Website and technical logs: retained for a limited period necessary for security, troubleshooting, and analytics.

When data is no longer needed, we will delete, anonymize, or securely archive it in accordance with legal requirements and our retention practices.

8. User Rights

Subject to applicable law, you have the following rights regarding your personal data:

Right of access: to obtain confirmation of whether we process your personal data and receive a copy of that data.
Right to rectification: to request correction of inaccurate or incomplete personal data.
Right to erasure: to request deletion of your personal data in certain circumstances.
Right to restriction: to request limitation of processing in certain situations.
Right to data portability: to receive personal data you have provided to us in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller.
Right to object: to object to processing based on legitimate interests or for direct marketing purposes.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within the time limits required by law.

9. Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

If you withdraw consent, we will stop the relevant processing unless we have another lawful basis to continue. For example, you may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us directly.

10. Right to Complain

If you believe that our processing of your personal data does not comply with applicable data protection law, you have the right to lodge a complaint with the relevant supervisory authority.

In Denmark, this is the Danish Data Protection Agency (Datatilsynet). We encourage you to contact us first so that we can try to resolve your concern directly.

11. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption where appropriate, secure storage, staff confidentiality obligations, and regular review of our security practices.

While we strive to protect your data, no system can be guaranteed to be completely secure. You should also take care to protect your own devices, passwords, and communication channels.

12. Contact Information

If you have any questions about this Privacy Policy or our processing of personal data, or if you wish to exercise your rights, please contact:

Nordisk Livsstil Studio
Vesterbrogade 32, 1620 København V, Denmark
Email: [email protected]
Phone: +45 32 47 81 96

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be published with a revised effective date where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we process personal data.

3/31/2026 Hjem

Privatlivspolitik